Help Desk
Help
The following is info for shopping and making purchases on our website. If you can't find your answer in our Help pages, you may choose to contact us from any of our webpages.

Purchasing Items
Our website uses a secure shopping cart to process all on-line payments. You may print out your order at the end of the ordering process and mail it to us

Sales Tax
Sales Tax of 8.5% will be added to orders shipped within California.

Shipping
Shipping charges are calculated automatically by the online ordering system. Your order is assembled, weighed and shipping charges adjusted if necessary. With the rise in postal fees, most orders now ship parcel post unless priority is requested under "Special Instructions".

If your order is weight intensive, UPS rates are compared to USPS rates and order is shipped whichever rate is lower. Shipping rates may have to be adjusted if ordering fur yardage or order is shipped to Canada.
SHIPPING RATES
Orders up to $6.00
From $6.01 to $10.00
From $10.01 to $20.00
From $20.01 to $30.00
From $30.01 to $40.00
From $40.01 to $50.00
$2.15
$4.00
$5.00
$6.00
$7.00
$8.00
            From $50.01 to $60.00
From $60.01 to $70.00
From $70.01 to $80.00
From $80.01 to $90.00
From $90.01 to $100.00
From $100.01 and over
$9.00
$10.00
$15.00
$18.00
$20.00
$25.00

Need an Invoice?
After you make any purchase on our website you will receive a printable e-mail receipt in your inbox.

Questions?
We welcome your input. If you have any questions not covered on our website or if you are interested in a custom order please contact us.

Privacy Policy & Legal Disclaimer
Please visit our Privacy Policy and Legal Disclaimer page.

Orders generally ship within 2-3 days. If I am away at a show, please allow some extra time.






... and the Admission is FREE!
       
       
       
Carols Zoo offers a huge variety of sewing kits for cuddly stuffed animals, including teddy bears, cats, bunnies, horses, hippos and many more.

Our patterns are 2 or 3 pieces only.

We are a one-stop zoo! Get the patterns, fur, fabric, stuffing, eyes and noses right here.

Thanks for visiting!
 
   
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Carol Cruise & Company | 992 Coral Ridge Cir. | Rodeo, CA 94572
510/245-2020 | Contact Us